Privacy Policy for Lucidova
Welcome to Lucidova (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lucidova.com (the “Website”).
By using this Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Data
Information that identifies you personally, such as:
- Name
- Email address
- Phone number
- Business details (if provided)
b. Non-Personal Data
Information that does not directly identify you:
- Browser type
- IP address
- Device type
- Pages visited
- Time spent on the Website
c. Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar technologies to:
- Improve user experience
- Analyze traffic
- Personalize content
2. How We Use Your Information
We use the information we collect to:
- Provide and operate our services
- Communicate with you
- Improve our Website and offerings
- Send marketing and promotional content (only with consent)
- Analyze usage trends
- Prevent fraud and ensure security
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
4. Cookies Policy & Consent
We use cookies to enhance your browsing experience.
Types of Cookies We Use:
- Essential Cookies (required for functionality)
- Analytics Cookies (to understand usage)
- Marketing Cookies (for advertising and retargeting)
Cookie Consent
Upon visiting our Website, you will be presented with a cookie consent banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customize preferences
You can change your cookie preferences anytime via browser settings.
5. Sharing Your Information
We never sell your personal data. We do not access or request confidential financial documents unless explicitly required and agreed.
We may share your information with:
- Service providers (hosting, analytics, email tools)
- Legal authorities (if required by law)
- Business partners (only with consent)
6. Data Retention
We retain your data only as long as necessary for:
- Providing services
- Legal compliance
- Resolving disputes
7. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.
8. Your Rights (GDPR)
If you are in the EEA, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Data portability
- Withdraw consent
To exercise your rights, contact us at: [Insert Email]
9. CCPA Privacy Rights (For California Residents)
If applicable, you have the right to:
- Know what personal data is collected
- Request deletion of your data
- Opt-out of data selling (we do not sell data)
10. Third-Party Services
We may use third-party tools such as:
- Google Analytics
- Email marketing platforms
- Meta Pixel, etc
These services may collect data in accordance with their own privacy policies.
11. International Data Transfers
Your information may be transferred and processed outside your country. We ensure appropriate safeguards are in place.
12. Children’s Privacy
We do not knowingly collect data from children under 13. If we become aware of such data, we will delete it.
13. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with a revised effective date.
14. Contact Us
If you have any questions, contact us at: contact@lucidova.com
15. Consent
By using our Website, you consent to this Privacy Policy and agree to its terms.